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Careers at RC Planet

NOW HIRING: STORE ASSOCIATES and ONLINE CUSTOMER SERVICE

Are you an R/C enthusiast, with a passion for customer service, and want to work in a fun and engaging industry?  Then RC Planet is the place for you!

RC Planet is one of the largest online hobby retailers in the world and we are always looking for energetic individuals with a good knowledge of radio control to work in our Salt Lake County location.

Email your resume to jobs@rcplanet.com and be sure to include the position you are interested in the subject line.

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ONLINE CUSTOMER SERVICE • FULL-TIME • SANDY, UTAH

We are looking for Customer Service Associates to assist customers by phone, email and chat. RC knowledge is not required but the ability to research and learn is essential.
 
Hours: Monday-Friday 8:00 a.m. - 5:00 p.m. 
 
Responsibilities include:

• Placing new orders and modifying existing orders
• Answering questions about products, shipping, ordering, returns, warranties, etc.
• Addressing and resolving customer concerns

Required Skills: 

• Professional and friendly tone
• Able to effectively problem solve
• Excellent verbal and written communication skills
• Detail oriented, good follow-through

Previous experience is helpful but not required. A great customer service attitude, good common sense, and the ability to follow-through are required.

*Email your resume to jobs@rcplanet.com and use "Customer Service" as the subject line. No phone calls please.

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RETAIL STORE SALES ASSOCIATE • FULL-TIME • SANDY, UTAH 

We are looking for sales personnel to work full-time in our radio control hobby store.  If you are an energetic and motivated individual with sales, customer service, and promotion experience we want you to apply today.

Responsibilities and required skills include:

  • Answering customer inquires
  • Completing customer sales 
  • Receiving and ticketing merchandise
  • Increasing sales and customer retention
  • Building exceptional customer experiences through engagement, attitude and service

Store Hours: Monday - Saturday 10:00 a.m. - 7:00 p.m.

Radio Control experience helpful but not required.

*Email your resume to jobs@rcplanet.com and use "Store Associate" as the subject line. No phone calls please.

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RETAIL STORE MANAGEMENT • FULL-TIME • SANDY, UTAH

The ideal candidate will oversee all aspects of our retail store. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you’ll set the standard of success within our store. It’s no easy feat, but every day you come to work you’ll take pride in knowing that you're making a real difference.

Qualified applicants must

  • Be detail oriented with strong organizational skills and strong dedication to excellent customer service.
  • Be available various hours, including nights and weekends, and able to lift, stoop and climb, as well as walk and stand for long periods of time.
  • Increase sales and customer retention.
  • Build exceptional customer experiences through engagement, attitude and service.
  • Have strong interpersonal and ethical behavior to manage the company assets and employees.

Requirements

  • Radio control experience helpful but not required.
  • Two years retail experience a must.
  • Ability to lift 25-40 lbs and climb a ladder.
  • Pass a background check.

Job Type: Full-time

Store Hours: Monday - Saturday 10:00 a.m. - 7:00 p.m.

Rate: Commensurate with experience.

*Email your resume to jobs@rcplanet.com and use "Store Manager" as the subject line. No phone calls please.